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Incorrect order in confirmation email that goes through after a order is placed. Incorrect price charged to credit card and impossible to get a clear response from management. Over charging and incorrect product. Website is very misleading. Once you have placed a order...
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#1135456
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I bought a pair in Ocean City Maryland this weekend at bike week. I tried them on, they looked great. When I got them home and went to wear them. There are two scratches and the foam has a tear. Must not have been the same pair. I've called and left two messages and...
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1.2
I liked
  • Salesmen
I didn't like
  • No one has contacted me regarding my problem
#1102400
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Was at laguna seca. I feel in love with the punk pair. Very light weight and comfortable. But he told me 139. The next day i checked my account and he charged me 159!???? Super pissed. Lyers. My boyfriend was right. He totally scamed me. The guy was super nice to. Not...
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Anonymous
Tasha

Issue was resolved. They got back to me super quick!!Very happy

Anonymous
Tasha Richardson

Ment to say *fell in love with the pink pair. Light weight. Love the glasses. But hate being told one thing and being charged another

1.9
#1090692
Reply to reviews
I have owned 8-10 pair of Icicles in the last 15 years. I had one warranty issue with some lenses that were 5 years old . Made a call, sent them back, got my glasses back with new lenses in a couple weeks, end of story. Bought my first pair in Daytona at Bike Week and...
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4.8
I liked
  • Personal service
#939167
Reply to reviews
I've been wanting a pair of these for about a year now. My girlfriend knew this and apprised me for my birthday by getting me a pair. Only to find out the glasses are no good. They rest on your brow, the noise piece does absolutely nothing. Furthermore, the lenses had...
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#920533
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had a long-standing issue where i returned 2 pair because the owner kemp's response was sparse, and i was frustrated. the pair i like the most of the 2, the aluminum cruiser, had reader lenses inserted in them. the readers were quite large and intrusive to my normal...
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3.3
I liked
  • Finally getting issue resolved
I didn't like
  • Delay on owner response
#891540
Reply to reviews
I purchased a pair of glasses off a promotion they emailed me. The regular price was $169.95. The Promo price was $69.95 with free shipping. When I purchased them online it was $84.95. I called him as was told they would adjust the price before shipping. Do you think...
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#811862
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I purchased a pair of Icicle aluminum sunglasses when in Daytona for Bike week. My mistake is I bought them the night before we were heading home! I purchased the transition lenses that were to go from clear to dark with the sun and a pair of polarized...$250! On the...
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Anonymous
Anonymous

yea, kemp definitely has a problem about standing behind his products; try and get him to respond to an email while your at it. good luck!

#420676
Reply to reviews
I bought a pair of Icicles Eyeware from the Icicles Eyewear booth at Daytona Beach event for over $100 and within 1 week the frames fell apart! One day as I took them off my face the hinge seperated from the frame and they fell on the ground. Lenses became so scratched...
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Anonymous
Anonymous

Every pair I've ever had (all Gliders) the temple logos have fallen off within weeks of purchase. Their website was designed by a 3rd grader. You can't find replacements for...

Anonymous
Anonymous

Please contact us at customercare@icicles.com. We want to resolve this issue. Thanks. B

#403283
Reply to reviews

Icicles USA - Have lodged complaint with department of fair trading in aus

Icicles USA
#1136054
1.0
Details
Reported to department of fair trading in Australia. They have the power to act.
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Icicles USA - My mistake

Icicles USA
#1090738
3.5
Details
So i thought i got over charged but there was tax. I had thought the price he told me was after tax. Issue resolved. They got back to me super quick. Have any issues contact them thru facebook :)
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Icicles Usa Sunglasses Review

Icicles USA
#872770
1.6
Details
I purchased a pair of the diamond plate bagger HD for 169.00 bucks at the Laconia bike week two weeks ago. I was told they came with a 100% life time warranty. I can't find that anywhere in there email. My rubber arm pieces came of the next bay and I can't get a return email from this guy.
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Icicles Usa Eyeframes Review

Icicles USA
#843776
5.0
Details
Great company. Great products. I own five pair and they have lasted for years.
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